Aquia Privacy Policy

LAST UPDATED: April 24, 2023

Our Privacy Policy governs the privacy terms of our Website, located at https://www.aquia.us, sub-domains, and any associated web-based applications (collectively, "Website"), as owned and operated by Aquia Inc. Any capitalized terms not defined in our Privacy Policy, have the meaning as specified in our Terms of Service.

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. We use your Personal Information to serve you, and improve our Website. By using the Website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.aquia.us/terms-of-service. The following outlines our Privacy Policy.

  • Before or at the time of collecting personal information on the Website, we will identify the purposes for which information is being collected.

  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge of the individual concerned.

  • Personal Information should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

Your Privacy

Our Privacy Policy explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. We utilize this information in a way that is consistent with this Privacy Policy. If you provide information for a particular reason, we could make use of that information in connection with the reason for which it was provided. We might use your information to offer access to services on the Website and monitor your use of such services. Aquia Inc. may also utilize your information and various other personally non-identifiable info gathered through the Website to assist us with improving the material and functionality of the Website, to much better comprehend our users, and to improve our services.

Definitions

"Non Personal Information" is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser. It may also include publicly available information that is shared between you and others.

"Personal Information" is non-public information that is personally identifiable to you and obtained in order for us to provide you our Website. Personal Information may include information such as your name, email address, and other related information that you provide to us or that we obtain about you.

Information We Collect

Generally, you control the amount and type of information you provide to us when using our Website. The Personal Information you might provide us may include:

  • Your first and last name

  • Contact information, such as your e-mail address or telephone number

  • The Company you work for, and your job title

  • Any other information you provide voluntarily when you fill out a form on the Website 

As a Visitor, you can browse our website to find out more about our Website. You are not required to provide us with any Personal Information as a Visitor.

Computer Information Collected

When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered Non Personal Information, and includes the following:

  • Automatic Information
    We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you're headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.

  • Log Data
    Like many Website operators, we collect information that your browser sends whenever you visit our Website ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

How We Use Your Information

We use the information we collect to serve you and improve the experience on our Website. Some examples include:

  • Communicating with You

    If you use the “Contact Us” page of our website, we will use the Personal Information you provide us to communicate with you by email, telephone, or text message, in accordance with your wishes. 

  • Marketing our Services

    If you sign up to receive updates from us, we may use the Personal Information you provide to use to send you marketing and promotional emails. 

  • Customizing Our Website
    We may use the Personal Information you provide to us along with any computer information we receive to evaluate and improve the online and mobile user experience, and to customize the website according to your preferences.

  • Data Aggregation
    We retain the right to collect and use any Non Personal Information collected from your use of our Website and aggregate such data for internal analytics that improve our Website and Service. At no time is your Personal Information included in such data aggregations.

  • Legal Compliance and Security

    We may use the Personal Information you provide as necessary to comply with the law, and to maintain network and information security, for fraud prevention, and to report suspected criminal activity.

How We Disclose Your Information

We do not sell or rent your Personal Information or otherwise provide your Personal Information to third parties for marketing purposes.  We may disclose your Personal Information to third parties in the following limited circumstances:

  • Sharing Information with Service Providers
    We may provide your Personal Information to service provider that provide services to us with regards to our Website (i.e. data analytics providers, Website hosting companies, etc.); such service providers will only receive information necessary to provide the respective services and will be bound by written agreement to limit the use of such information to providing the services.

  • Legally Required Releases of Information
    We may be legally required to disclose your Personal Information, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Terms of Use; (d) necessary to protect us from legal action or claims from third parties including you; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of Aquia Inc., our Users, employees, and affiliates.

Links to Other Websites

Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked Websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to websites of our service providers. The websites of our service providers are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We utilize practical protection measures to safeguard against the loss, abuse, and modification of the Personal Information under our control. Personal Information is kept in a secured database and always sent out by means of an encrypted SSL method when supported by your web browser. No Web transmission is ever totally protected or mistake-free.

Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this policy, we may notify you on our Website, by a blog post, by email, or by any method we determine. The method we chose is at our sole discretion. We will also change the "Last Updated" date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.

Questions About Our Privacy Practices or This Privacy Policy

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. If you have any questions about our Privacy Practices or this Policy, please contact us.